Frequently Asked Questions

Do you offer free shipping?

Yes. On all orders over $350.

Will i get in trouble with customs?

Of course not, since the parcel is shipped anonymously.

Do you supply FREE samples?

No. We do NOT supply FREE samples. However, we do sell small sample amounts on the website at a very reasonably priced.

I ordered the wrong item can I return or replace it?

No. Due to the nature of this business all sales are final. If you make a mistake, contact us immediately to cancel or amend your order, however…if we have already processed your order, then we will not be able to amend it. There are no exceptions to this!

How will my order be packaged?

All orders are package very discreetly in padded envelopes or envelopes with heat sealed sachets inside, no mention of products names or the website name on the outside of the packages. Full details are supplied on the internal packaging. IMPORTANT: We do not use a return address.

Do I get a tracking number with my order?

Yes. All orders always come with a tracking number.